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Where are your wigs made? Crafted in our facilities in Lagos, Nigeria.
Are your wigs 100% human hair and ethically sourced? Yes, 100% human hair from ethical suppliers.
What hair types do you offer? Remy is straight, wavy, curly, and more.
What density options are available? 150–180% standard; custom available.
How long does production take? 1–2 weeks; ask for your order's timeline.
How do custom orders work? Send specs to info@eshmarthair.com; we'll handle it.
Do you offer discounts? Yes, follow @eshmarthair or join the newsletter.
Do you ship internationally? Yes, worldwide—see Shipping page.
How do I track my order? Tracking is emailed when shipped.
What's your return policy? 15 business days for unused items; email sales@eshmarthair.com.
How do I care for my wig? Wash every 7–14 wears with gentle products; detangle and store properly.
How often should I wash it? Every 7–14 wears or as needed; avoid overwashing to preserve natural oils.
How can I reduce tangling and frizz? Brush gently daily, use light serum, and wrap in a silk scarf overnight.
What are the best storage tips for my wig? Keep on a stand to hold shape; store in a breathable bag or box, away from sunlight and humidity.
What wig cap do you recommend? A breathable mesh dome cap or adjustable stocking cap works best for comfort; add a wig grip headband for secure, glue-free wear.
Glue vs. glue-free installation methods? Glue provides a strong hold for longer wear but can damage edges or cause irritation. Glue-free options (straps, clips, grips) are quick, affordable, and safer for everyday use—great for beginners!
What hair care products do you recommend? Opt for gentle, sulfate-free shampoo and conditioner (e.g., Moroccanoil Moisture, Jon Renau, or affordable drugstore options like OGX); add a leave-in detangler or light serum to keep hair soft and manageable.
How long will my wig last? What about shedding? 1+ year with care; some initial shedding is normal.
Can I heat-style or color it? Yes, use a protectant for heat or professional coloring.
How can I reach supportinfo@eshmarthair.com or the contact form for quick weekday replies?
Can I visit a store? Limited locations—check the Locations page.
Unable to find satisfactory answers?
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