Dear Valued Client,
Thank you for choosing ESHMART Hair.
We are delighted to inform you that your wig has been carefully inspected and approved to ensure it meets the high standards of quality, craftsmanship, and finish our clients deserve. From the texture to the final detailing, every element reflects our commitment to beauty, durability, and refined sophistication.
Your trust in ESHMART Hair truly means a great deal to us. We don’t just deliver hair—we build lasting relationships through excellence and attentive service.
Should you need personalized styling guidance, bespoke orders, or early access to upcoming collections, please don’t hesitate to reach out. We are always happy to assist.
Warm regards,
Ruth Temitope Oketola
Director
450g PRO-LIN COCONUT OIL (CONDITIONER)
Nourish and restore your hair with Pro-Lin Coconut Oil Conditioner (450g)—a rich, creamy formula designed to hydrate, strengthen, and soften every strand. Infused with the natural benefits of coconut oil, it helps reduce dryness, promote shine, and improve manageability for healthy, beautiful hair.
Why you’ll love it:
Deeply moisturizes and conditions dry, brittle hair
Strengthens strands to reduce breakage and split ends
Promotes a healthy scalp and supports hair growth
Adds shine, softness, and smoothness
Suitable for all hair types and textures
Apply generously to clean, damp hair
Massage into scalp and hair strands
Leave in for a few minutes, then style as desired
Daily or weekly hair care routines
Natural, relaxed, or chemically treated hair
Preparing hair for protective styles like braids, twists, or weaves
Restoring moisture and shine to dry or damaged hair
Pro-Lin Coconut Oil Conditioner is your go-to solution for soft, nourished, and manageable hair, delivering the natural benefits of coconut oil in every use.
Shipping & Returns Policy
Shipping Information
All orders are processed and dispatched from our Eshmart Hair store in Ibadan, Oyo State, Nigeria, or directly from our trusted partner factories when applicable.
We offer:
Nationwide delivery across Nigeria
International shipping to select global destinations
Once your order is shipped, tracking details will be shared to monitor delivery progress.
Delivery timelines may vary based on location, courier service, and order type.
Return & Exchange Policy
At Eshmart Hair, we prioritize quality, hygiene, and customer satisfaction. Due to the sensitive nature of human hair products, we operate a strict exchange-only policy.
❌ Cash refunds are not offered.
Return Eligibility Timeline
Requests must be initiated within the following timeframes after delivery:
Ibadan & Oyo State: within 24 hours
Other Nigerian states: within 48–72 hours
International orders: within 72 hours
Requests made outside these timelines will not be accepted.
Conditions for Exchange
To qualify for an exchange, all conditions below must be met:
Item must be unused, unworn, unaltered, and in original condition
No cutting, coloring, washing, styling, sewing, or chemical treatment
Original tags, seals, packaging, and accessories must remain intact
Wigs may only be tried on with a wig cap
Product must be returned in resalable condition
Any item showing signs of use or tampering will be declined.
Exchanges
Approved returns are eligible for exchange only, for items of equal value
Any price difference must be paid before processing
All exchanges are subject to quality inspection and approval
Damaged or Defective Items
If your item arrives damaged or defective:
Notify us within 48 hours of delivery
Provide clear photos or videos as evidence
Once verified, a replacement or exchange will be arranged at no extra product cost.
Fees & Return Shipping
Return shipping costs are borne by the customer, except in confirmed defect cases
Approved returns may attract handling or restocking fees, communicated after inspection
Non-Returnable Items
The following items are not eligible for return or exchange:
Used, altered, or customized products
Items returned outside the approved timeframe
Clearance or promotional items (unless defective)
How to Request a Return or Exchange
Contact us immediately via:
📱 +234 812 958 0190
Our team will guide you through the process.
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